help
Citizen Knowledge Hub
How can we help you today?
Search our comprehensive knowledge base or ask the AI Assistant for instant civic guidance.
search
gavel
Statutory Exclusions: Matters Not Treated as Grievances
As per DoPT and DARPG circulars, complaints falling under the following subjects cannot be processed as public grievances:
descriptionRTI Queries / Appeals
gavelCourt Subjudice Cases
churchReligious Matters
badgeEmployee Service Disputes
Browse Civic Redressal Topics
8 TopicsFrequently Asked Redressal Questions
JanSamadhan parses your natural language voice or text input across 11 supported Indian languages (Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Punjabi, Odia, Malayalam, and English). It extracts key case facts, categorizes the issue, and maps the exact Central, State, or Municipal authority.